Shipping policy

Shipping Policy

Order Processing

At Yea, we aim to process all orders as quickly as possible. Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Locations

We currently ship our skin and hair care products across Pakistan. Shipping availability may vary depending on your location.

Delivery Time

Estimated delivery times are as follows:

  • Major Cities: 2–4 business days

  • Other Areas: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order. Promotional offers such as free shipping may be available from time to time.

Order Tracking

Once your order has been shipped, you may receive tracking information via email or SMS, if available, allowing you to monitor the status of your shipment.

Delivery Attempts

Please ensure that the shipping address and contact information provided are accurate. If a delivery cannot be completed due to incorrect information or the recipient's unavailability, additional delivery charges may apply.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us within 48 hours of receiving your order. We will review the issue and work to provide an appropriate resolution.

Delayed Deliveries

While we strive to deliver all orders on time, Yea is not responsible for shipping delays caused by courier services, natural disasters, public holidays, government actions, or other circumstances beyond our control.

Order Changes and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, changes or cancellations may no longer be possible.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Email: iqaseteticofficial@gmail.com

Phone: +92 327 0955500